Please allow up to 3-5 days for delivery. We use a courier, next working day delivery service, for all deliveries. We will endeavour, wherever possible, to despatch goods on confirmation that your order is accepted and issue of your Order Reference Number although, if any goods that you order are out of stock, we will get in touch with you as soon as possible to let you know. If delay in despatch is likely to exceed 7 days you may, provided the goods have not been despatched, cancel your order and we will refund any sums paid by you.
|Timescale||Up to value of||Cost|
|Mainland United Kingdom||2 - 3 working days||£50.00||£4.95|
|2 - 3 working days||All Higher Orders||Free|
|Rest of United Kingdom||2 - 3 working days||All Orders||£4.95|
|European zone 1||2 - 5 working days||All Orders||£20.00|
|European zone 2||2 - 5 working days||All Orders||£25.00|
|European zone 3||2 - 5 working days||All Orders||£27.50|
|European zone 4||2 - 5 working days||All Orders||£30.00|
|European zone 5||2 - 5 working days||All Orders||£35.00|
|North America||5 - 8 working days||All Orders||£40.00|
|Canada||5 - 8 working days||All Orders||£40.00|
|Australasia||5 - 8 working days||All Orders||£40.00|
|Rest of the World||5 - 8 working days||All Orders||£40.00|
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for non-UK deliveries, some of our products may not be available for delivery to certain destinations outside of the UK. We reserve the right to define what can and cannot be delivered to destinations outside of the UK. Please note that many countries have import restrictions on certain products or materials. The products you order for delivery to destinations outside the UK may be subject to duties or taxes upon importation. These duties or taxes are levied once the product reaches the country of destination. You are responsible for determining whether there is any restriction on delivery of our products to your selected destination. You are also responsible for any duties, taxes or additional costs levied on your product at the time of importation, and for paying those costs. We recommend you contact your local customs authority or post office (where applicable) to learn more about customs restrictions and possible costs prior to placing an order.
LAST ORDER DATES, TIMESCALES AND DELIVERY OPTIONS IN TIME FOR CHRISTMAS
Mainland UK Next Day Courier Service
We use APC Overnight/Royal Mail for our courier deliveries - the last time for placing orders to receive goods in time for Christmas is 12pm on Thursday 19th December for delivery on Friday 20th December. Goods ordered on the 20th December maybe delivered before Christmas but we cannot guarantee this. If possible, please order before this cut off as we want to ensure you have your orders in plenty of time. Whilst we carry a huge stock, some items do sell out and we really do not want to disappoint you so please order as soon as you can!
European Courier Service
The last time for placing orders to receive goods in time for Christmas is 12pm on Friday 13th December for delivery on Friday 20th December. We suggest you give the delivery address as somewhere you can guarantee there will be someone available to sign for it and will prevent delays.
If possible, please order before this cut off as we want to ensure you have your orders in plenty of time. Whilst we carry a huge stock, some items do sell out and we really do not want to disappoint you so please order as soon as you can!
All timescales given are subject to delay if there are any unforeseen circumstances such as adverse weather including snow, road closures etc.